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Little Green Light

Little Green Light

Overview

What is Little Green Light?

Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.

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Recent Reviews

TrustRadius Insights

Little Green Light is a versatile CRM software that serves a variety of departments within organizations. Users appreciate its ability to …
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LGL for Accounting

9 out of 10
August 08, 2018
Incentivized
Little Green Light is used mainly by our Development and Operations department. We use it as our main donation database. Here we record …
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Reviewer Pros & Cons

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Pricing

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Tier 1

$45.00

Cloud
per month Up to 2,500 constituent records

Tier 2

$60.00

Cloud
per month Up to 5,000 constituent records

Tier 3

$75.00

Cloud
per month Up to 10,000 constituent records

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.littlegreenlight.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $45 per month Up to 2,500 constituent records
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Product Demos

Out Of The Dark - CRM DEMO HD

YouTube

Introduction to Little Green Light

YouTube
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Product Details

What is Little Green Light?

Since 2007, Little Green Light has been developing donor management and fundraising software for small-to-midsize nonprofits designed to streamline many of the tedious tasks nonprofit administrators face, aiming to accomplish this by creating a platform that integrates with many of the software tools nonprofits use today. Through third party software integrations, the Little Green Light donor management and fundraising platform is designed to to complete a task that might otherwise require multiple software tools, to save time, money, and keep focus on the mission.

Little Green Light Features

  • Supported: Donor and Fundraising Management
  • Supported: Built-In Integrations
  • Supported: Online Donation Forms
  • Supported: Major Gift Tracking
  • Supported: Event Tracking
  • Supported: Volunteer Management
  • Supported: Customizable Dashboard
  • Supported: Data Segmentation
  • Supported: Constituent Profiles
  • Supported: Pledge Tracking

Little Green Light Screenshots

Screenshot of Data migrationScreenshot of Constituent relationship managementScreenshot of Alerts and tracking reportsScreenshot of Fundraising and donor management reports

Little Green Light Videos

Little Green Light Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.

Little Green Light starts at $45.

Kindful, a Bloomerang product, DonorPerfect, and Neon CRM are common alternatives for Little Green Light.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Little Green Light are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(27)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Little Green Light is a versatile CRM software that serves a variety of departments within organizations. Users appreciate its ability to address issues experienced with their former CRM, making it a reliable solution for donor management. The software allows for the tracking of individual donor stewardship and grants, making it an essential tool for the Development team. It also facilitates the management of committees of development volunteers, in addition to the sole development staff.

Little Green Light is highly valued as a donor management software, providing a central repository for storing crucial information about donors and constituents. Users rely on its functionality for tracking donations, acknowledgments, and generating reports. With its robust donation recording capabilities, Little Green Light enables organizations to maintain detailed records and gain valuable insights into their donor base. Furthermore, it seamlessly processes donation payments from websites, streamlining the fundraising process.

The software extends its utility beyond donor management, serving as a versatile tool for other departments such as Advancement and Operations. It is used for tasks ranging from gift tracking and maintaining mailing lists to tracking progress in fundraising campaigns and managing internal and external relationships. Its ease of use is appreciated by users who rely on features like segmenting, list-building, custom report creation, and recording constituent contacts. Moreover, Little Green Light's affordability and robust nature make it an excellent choice for small to medium-sized nonprofits seeking a comprehensive CRM solution.

In addition to its nonprofit applications, Little Green Light can also be leveraged by individuals in different roles within an organization. For example, employees use it as a resource to track information on people while board members utilize its functionality for managing donors, tracking donations, and planning future campaigns.

Overall, Little Green Light has proven itself as a reliable and efficient CRM software by providing customizable solutions tailored to specific usage needs across various departments and roles within organizations.

Great Support Team: Several reviewers have praised Little Green Light for its great support team. Users have mentioned that despite initial concerns about the lack of a contact number, they found that support questions were responded to quickly and the team was always helpful.

Efficient Donor Management: Many users appreciate how Little Green Light saves them time and steps when it comes to receiving, categorizing, and acknowledging donations. The software is described as efficient in donor management tasks, making it easier for organizations to handle their fundraising efforts.

Powerful Relational Database: Little Green Light has been commended for being a powerful relational database with the flexibility to view information in many different ways. Reviewers find it transparent and appreciate the ability to create live lists easily, allowing them to see who their criteria are selecting.

Challenging Report Generation: Some users have found pulling reports in Little Green Light to be a challenging task. They have expressed difficulty in obtaining the desired data in specific categories, which can hinder their ability to analyze and track important information effectively.

Limited Integration with Other Programs: Several reviewers have mentioned the need for improved integration with other programs such as QuickBooks. Users feel that having more seamless integration would greatly enhance their workflow and streamline their processes.

Lack of Mobile App: Many users have expressed disappointment over the absence of a mobile app for Little Green Light. Not having a mobile app limits their ability to access and manage donor information on-the-go, which is considered an essential feature by several reviewers.

Users have made several recommendations based on their experiences with LGL. The three most common recommendations include spending time inputting data and learning the features of LGL, learning about revenue coding and different categorization settings, and exploring LGL's guides and training resources before signing up. These recommendations highlight the importance of investing time in learning about LGL's features, data management capabilities, and customization options to optimize its use for non-profit organizations. Taking these recommendations into account can help non-profits effectively utilize LGL for their fundraising needs.

Attribute Ratings

Reviews

(1-5 of 5)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Little Green Light is our donor management software. It stores information about our donors and other constituents and allows us to track donations and acknowledgments, create reports, communicate with constituents, and more. It is used by people in this organization who are involved with fundraising, financials, and donor stewardship. It allows us to maintain excellent and robust donation records, familiarize ourselves with our donors, and process donation payments seamlessly from our website.
  • Saves time and steps when receiving, categorizing, and acknowledging donations.
  • It is a powerful relational database with the flexibility to view information in many different ways.
  • I wish the LGL Forms could send notices when a customer's recurring payment fails.
  • More integration with other programs would be wonderful.
LGL is a robust and powerful tool for nonprofit organizations of all sizes, who want to track their donor base. It is user-friendly, intuitive, and very customizable. The ability to receive donations using LGL Forms works seamlessly with the database, saving you time in data entry, and you can easily look at reports that illustrate your levels of giving year-by-year.
  • The better I know my donors, the more comfortable they are making gifts to my organization.
  • LGL lends us the professionalism that gives our donors confidence.
Salesforce is so vast and complicated that I was unable to make sense of how to use the product, despite being reasonably computer-literate. In comparison, LGL was simple to use from day one. It was clearly built for nonprofits, unlike Salesforce which appears to have taken their base product and tried to adapt it for nonprofit use. With LGL, I was easily able to import my existing data from my previous relational database and get to work right away putting that data to use.
LGL support is absolutely unreal. Send a question straight from inside the software and within minutes you will receive a response from someone at the company who will help you. Most of the time, the person responding to my questions is one of the developers or owners of the company. They are kind, patient, and very helpful. The online knowledge base is very comprehensive as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LGL is used daily by all US-based of our organization. It serves as our donor "address book," record of communications, funding and campaign database, and host of donor-facing online giving pages.
  • LGL has many functions, but unlike Salesforce or bigger software, the less-used functions do not crowd out the basics. First-time users are easily coached and not overwhelmed, in my experience implementing it in my organization.
  • LGL is a great value for the price! Could not find a better deal in all my research.
  • We have yet to get a good handle on getting automatic notifications for thank-yous.
  • No integration yet with QuickBooks.
LGL is well-suited to our organization of $500,000 and three employees. We have found it particularly useful for tracking donors' giving, generating year-end statements, taking online donations, generating mass mailings, and recording email communications with donors. Specifically, when Jan comes and we need to send out year-end giving statements, the process is very easy. When we receive a gift via check or online, it is easy to record. We have a sponsorship system where donors can sponsor the education of a certain student, and we have found it very easy to track who sponsors who. We're able to easily send emails to everyone who lies within a certain radius of a ZIP code when we are putting on local events. We're able to easily set up events and record who has attended.
  • In two years of using it, we went from $200,000 annually in donor revenue to $500,000. Many factors went into that, but the ease of communications through LGL is definitely one of them.
  • We went from managing communications with ~200 donors to ~400.
LGL is much cheaper than these alternatives. While their design is more professional and their customer support more available (LGL does not do phone support), LGL had all of the functions we need.
They do not do phone support or chat support, only via email. Every time I have contacted them, they have responded and within 24 hours either solved the issue or explained that the software does not have the functionality.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use LGL within the advancement department for donor management and gift tracking. It also houses our mailing list for the organization, including current parents and alumni. It is not our primary student software system, but we maintain some student information because it is very convenient to have access to it using LGL's functionality. We like the ease of segmenting, list-building, creating custom reports, recording constituent contacts, and the user-friendly presentation of information.
  • Transparent, "live" list creation - Easy to see who your criteria are selecting.
  • Flexibility of custom menu items - Easy to configure system to meet your needs.
  • Can't think of any shortcomings!
As a small non-profit, we find LGL is very well-suited to our needs for managing our donor relationships and fundraising efforts. As a school, our constituents include current parents and students; while we include them in LGL for convenience, we don't expect LGL to function as a student information system or parent portal, and therefore have other systems for this information.
  • Allows much greater flexibility in accessing important information.
LGL is significantly less expensive with higher functionality, easier for more users to access, and has more information easily viewable without pulling a formal report.
In the early years, I received extremely fast responses to any request for help or suggestion for improved functionality. Recently I haven't had a reason to seek support because the system performs as I need. Online help is very descriptive and acts as a good reference.
January 24, 2020

Great CRM for the value

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a mid-sized non-profit and we use Little Green Light (LGL) as our primary CRM database. Our primary use is in our development department where we track and manage donations as well as tracking our internal and external relationships. We also use the native forms for our online giving and event registrations.
  • Easy to use - Can be set up fairly quickly.
  • Powerful but not overwhelming- It can do nearly everything you want from a database but you don't need to have a dedicated staff managing it.
  • The mobile site is nonexistent - Not usually a major problem but can be when trying to access information away from a computer.
  • Support is only via email and to get a good response you need to have precise questions.
I think it's great for smaller organizations or organizations that don't have a lot of dedicated development staff. For organizations that are processing many gifts, it is probably not the best solution. The permissions system also is limited making users who have to work with donations essentially 'super users' and others having very limited control which if you are worried about privacy within your team can be a challenge.
  • Good tracking of constituents.
  • We can easily code incoming online gifts which saves processing time.
  • Raiser's Edge NXT
I used Raiser's Edge previously, it was more robust but was not as easy to quickly upload tasks and assign them to stewards. However it was easier to process gifts on Raiser's Edge and we were able to double-check all gift coding before committing batches, without slowing down the workflow which is not something you can do on Little Green Light. Overall for the cost, LGL provides a better value.
They are quick to respond via email, and when you ask a specific question they are good at answering or troubleshooting the problem. However, the lack of phone or chat support makes it difficult to explain a situation to the support agent, which I have found to be especially true with staff who are less experienced working with databases.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am a board member of a nonprofit and we use it to manage donors. It solves the problem of keeping track of donors and how much they have given. We also use it to track potential donors and any campaigns we are running or campaigns we are planning in the future.
  • Tracking donors with a team that is sharing data. That way it avoids duplication of efforts.
  • Tracking the success of campaigns.
  • Keeping track of donor contact such as whether thank you notes were sent.
  • Bulk importing contacts is quite cumbersome.
  • Integration with QuickBooks needs improvement.
Little Green Light is appropriate for nonprofits who need a way to track their donors - the entire process. Unfortunately, there is a steep learning curve for the software. It may not be appropriate if you don't have the resources to commit to learning it. You may seek out more simple solutions.
  • LGL has made it easy for us to track donors without duplicating work among our workers.
  • We can instantly see the impact of a campaign with LGL.
I have not used any other donor management softwares. In many respects, it is similar to a combination of a project management and a customer relations management software.
Little Green Light has good support. There is a lot of documentation to help you get started. The videos are helpful and they also send you periodic emails to help you in fundraising. I find those particularly useful. They offer topics that help you get the most out of the donor management software.
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